The first step is to compare what was installed against the contract. Were plant sizes smaller than specified? Was the patio base thinner than the agreed depth? Did you get surprise fees without signed change orders? Those are warning signs. Next, compare prices against local norms. Sod is often billed per square foot; pavers are priced by type and thickness; irrigation systems should match typical regional ranges. If you see major discrepancies, document them with photos, receipts, and measurements. Contact the company in writing to request correction or credit, and reference your contract language. If they refuse, escalate through the Utah Division of Occupational and Professional Licensing (DOPL) or the Division of Consumer Protection. For smaller amounts, small claims court is an option. The key is documentation. Clear records of specs, changes, and payments give you leverage. A professional contractor should fix issues without dispute, but you have options if they don’t.
Did a landscaper rip me off?
Related FAQs
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Is it normal for evergreens to turn brown in winter from a landscape company?
Some browning is normal in Utah winters due to “winter burn,” where dry winds and frozen soil prevent evergreens from…
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Are these actually the varieties we specified with the contractor?
Verifying plant varieties is important to ensure you’re getting what you paid for. Check the tags attached to each plant…
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Should I have spent more for better quality with a landscape contractor?
Higher costs only make sense if they buy defined value. Look at the contract: did you pay for thicker base…
