Warranties generally cover defects in materials or workmanship, not damage caused by outside forces. In Salt Lake and Davis Counties, most landscaping companies offer a one-year warranty on plants and multi-year coverage on hardscaping. If something fails during that period and you’ve followed the care instructions, it’s usually covered. But damage from snowplows, pets, or improper watering isn’t. The answer lies in your written contract — read the fine print to see what’s included and excluded. If an issue isn’t covered, ask the company for repair options and costs. A reputable contractor should explain their warranty in plain terms before work begins so there’s no confusion about who is responsible when problems arise.
Is this under warranty, or is it my responsibility?
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