Frequently Asked Questions
Find answers to common questions about landscape design, maintenance, irrigation, and more.
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How do I program the irrigation controller installed by a landscaping company?
The first step is to note the make and model of your irrigation controller. Most manuals are available online, often with step-by-step instructions. Begin by setting the date and time…
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What do I need to know to maintain landscaping installed by a contractor?
Maintaining new landscaping starts with a clear guide from your contractor. Ask for written instructions that spell out irrigation schedules, seasonal tasks, and warranty requirements. In Utah, deep, infrequent watering…
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Who defines acceptable quality from a landscape company?
Acceptable quality isn’t just the contractor’s opinion—it’s set by your signed contract, manufacturer specifications, local building codes, and published industry standards. For example, paver patios should sit on 4–6 inches…
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When will a landscaper fix small punch-list issues?
Good contractors plan for them. Expect a final walkthrough at substantial completion with a dated punch list, then a scheduled return—often within 7–14 days—to address items like touch-up grading, irrigation…
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Is it normal to see puddles after a contractor installs drainage?
No. Water lingering more than 24 hours signals grading or system problems. First, confirm slope: surfaces should fall about 2% away from structures. Next, check for clogs in catch basins,…
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