Question 1

Is this under warranty, or is it my responsibility?

Accepted Answer

Warranties generally cover defects in materials or workmanship, not damage caused by outside forces. In Salt Lake and Davis Counties, most landscaping companies offer a one-year warranty on plants and multi-year coverage on hardscaping. If something fails during that period and you’ve followed the care instructions, it’s usually covered. But damage from snowplows, pets, or [&hellip;]

Question 2

Who fixes the sprinkler heads my snowplow broke?

Accepted Answer

Broken sprinkler heads are a common issue in Utah winters, especially where snowplows push heavy snow onto lawns. In Salt Lake and Davis Counties, the best first step is to call the landscape contractor who installed your irrigation system. If the work is under warranty, repairs may be covered. If not, most contractors still offer [&hellip;]

Question 3

Do I need to shovel snow off plants from a landscape company?

Accepted Answer

Usually, no. Most plants in Salt Lake and Davis Counties can tolerate snow cover, and in fact, snow acts as insulation against extreme cold. The main risk comes from heavy, wet snow that can break branches on evergreens or ornamental trees. In those cases, gently brushing snow off with a broom can prevent damage. Avoid [&hellip;]

Question 4

Is it normal for evergreens to turn brown in winter from a landscape company?

Accepted Answer

Some browning is normal in Utah winters due to “winter burn,” where dry winds and frozen soil prevent evergreens from taking up enough water. In Salt Lake and Davis Counties, this often shows as brown needle tips or patches. Minor browning usually recovers in spring, but severe browning may indicate stress from poor watering or [&hellip;]

Question 5

Should I be watering in winter?

Accepted Answer

Yes, but sparingly and only when needed. In Utah’s dry winters, evergreens and newly planted trees often need supplemental water. In Salt Lake and Davis Counties, if there’s no snow cover and daytime temperatures rise above 40°F, water deeply once a month. Avoid watering when the ground is frozen, as it won’t absorb properly. Drip [&hellip;]

Frequently Asked Questions

Is this under warranty, or is it my responsibility?

Who fixes the sprinkler heads my snowplow broke?

Do I need to shovel snow off plants from a landscape company?

Is it normal for evergreens to turn brown in winter from a landscape company?

Should I be watering in winter?

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