Some plants look half-dead—should I ask for replacements?

Before requesting replacements, it’s worth diagnosing the problem. Utah’s heat, clay soils, and dry winds can stress new plants even when installed correctly. Start by checking moisture levels about three to four inches down in the soil. Overwatering and underwatering both cause stress, so adjust irrigation accordingly. Avoid pruning heavily; only remove clearly dead material to give the plant time to recover. If decline continues despite following the care instructions, you may be covered by the plant warranty most landscapers offer—typically one year. To start that process, take dated photos of the plants in question and send them with a written request for a site visit. A reputable contractor should either replace the plants with the same variety and size or offer an agreed credit. Replacements should be handled promptly so the rest of your landscape matures consistently. Don’t wait too long—document and address the issue while it’s still under warranty.


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