Before requesting replacements, it’s worth diagnosing the problem. Utah’s heat, clay soils, and dry winds can stress new plants even when installed correctly. Start by checking moisture levels about three to four inches down in the soil. Overwatering and underwatering both cause stress, so adjust irrigation accordingly. Avoid pruning heavily; only remove clearly dead material to give the plant time to recover. If decline continues despite following the care instructions, you may be covered by the plant warranty most landscapers offer—typically one year. To start that process, take dated photos of the plants in question and send them with a written request for a site visit. A reputable contractor should either replace the plants with the same variety and size or offer an agreed credit. Replacements should be handled promptly so the rest of your landscape matures consistently. Don’t wait too long—document and address the issue while it’s still under warranty.
Some plants look half-dead—should I ask for replacements?
Related FAQs
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When will my landscaping look like the renderings?
Hardscapes match immediately, but living elements need time. Expect a year of establishment and noticeable fill-in by year two. Perennials…
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What if I want to change the design after work starts?
Mid-project changes are possible, but they usually come with added costs and delays. A reputable contractor will handle modifications through…
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What will this cost to maintain annually from a landscape contractor?
Annual maintenance costs vary by property size and design. In Salt Lake and Davis Counties, basic upkeep like mowing, fertilizing,…
