What if a landscape contractor takes my money and doesn’t show up?

Unfortunately, this situation does occur, which is why it’s important to protect yourself before signing or paying. In Utah, contractors must be licensed under the S330 classification, and you can verify their status with the Department of Professional Licensing. If a landscaper disappears after taking your money, your options depend on the protections you put in place. If you paid by credit card, you may be able to file a chargeback. Written contracts that specify timelines and payment schedules also give you legal recourse. Utah homeowners can file complaints with the Division of Consumer Protection or the Better Business Bureau. Small claims court may be another avenue for recovering losses. To avoid this scenario altogether, never pay the full amount upfront, insist on a written contract, and request references you can actually verify. A reputable contractor will understand these precautions and won’t push back against them.