Always start with the contractor who installed the system or feature. Most reputable companies include warranties for plants, irrigation, and hardscaping, usually covering defects for one year or more. Document the issue with photos and notes—include the zone or area where the problem occurred. Contact the company promptly, since warranty coverage often depends on timely reporting. If you don’t receive a response within a few business days, escalate by emailing the owner and referencing your contract. Still stuck? Hire another licensed S330 contractor in Utah to handle the repair, but keep all receipts and correspondence for potential reimbursement. For irrigation specifically, note the controller brand, the zone affected, and symptoms such as leaks, low pressure, or malfunctioning heads. Providing detailed information speeds up both diagnosis and repair. Acting quickly preserves warranty rights and ensures your landscape investment continues to function properly.
Who should I call if something breaks after work by a landscaper?
Related FAQs
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Who do I call when something breaks from a landscaper?
Start with the company that installed the system or feature. In Salt Lake and Davis Counties, most reputable landscapers provide…
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What’s likely to go wrong first with new landscaping?
The first year is the most fragile for new landscapes in Utah. Plants may fail if irrigation isn’t adjusted correctly…
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Can I speak directly with the landscape crew?
You can, but know the limits. Many companies prefer that all instructions go through a project manager to avoid conflicting…
